Frequently asked questions.

The Capsho Philosophy

  • Capsho was created by marketers which means our technology has human marketing intelligence built into it. For example, rather than blindly identify soundbites, Capsho identifies timestamped soundbites organized by the action you want your audience to take.

    Capsho brings marketing strategy rather than pure efficiency, because efficiency without intention, is just senseless box-ticking.

    Capsho also uses YOUR expert content that you upload as the basis for all the marketing assets created so that your content is amplified in a powerful way.

  • There is nothing more human than the act of creation.

    The role of AI is to augment, not replace human creative expression. Capsho is here to do the tedious and time-consuming, but important tasks, like identifying the most potent parts of your longform content and structuring marketing drafts for your chosen platform and purpose.

    You should be free to focus on the uniquely human parts of creation. Like engaging with your community, creating cornerstone content, and touching up Capsho’s drafts to maximize the impact only your individual flair can inspire.

    We have our own term for this approach to using AI to amplify our creativity and expertise: HumAInity. Click here to learn more.

  • Anyone can benefit that has a piece of longform audio or video, but Capsho specializes in serving entrepreneurs who use long-form content to educate their audience.

    As much as we love true crime, Capsho will be a bit hit-and-miss for these types of shows. 😅

    Capsho power users are entrepreneurs who podcast, vlog, livestream and do regular educational stage presentations like virtual summits and webinars as well as agencies who support these entrepreneurs. Click here to learn more about who Capsho is for.

  • As a Capshovian, you're not just buying a service, you're investing in your business growth. You get access to our AI-powered software that transforms your audio or video file into a full suite of content marketing assets like social media captions, emails, blog posts, and more. Capsho also identifies crucial clips from your uploads that can be used for short form video marketing.

    Moreover, you’ll unlock access to our network of marketing experts on topics from social media marketing and SEO to email marketing and podcast guesting (plus more!) You’ll also join a vibrant community of other Capshovians - forward-thinking entrepreneurs building their content legacy with whom you can share ideas, insights, and strategies.

    Keen to try it? Click here to create your 14-day free trial account

Creating Content

  • Absolutely! Capsho isn’t just for pre-recorded content.

    As long as you have the audio or video file of the livestream recording, Capsho will repurpose it into all the content marketing assets you need, from curiosity clips for social media, to YouTube segments, and even blog posts and LinkedIn articles.

  • We firmly believe that only you can ever write like you. Capsho will ask you to choose an overall tone of voice you want your drafts written in so that you have a great starting point to fine tune. We are hard at work to implement a Tone of Voice Learner which will learn your writing style so keep an eye out for updates on that.

  • Yes, Capsho is used by a wide variety of experts and our AI is robust enough to handle anything that is clearly stated in the recording you upload. Capsho won’t get it 100% correct (not even humans can do that 🦸) which is why everything Capsho creates is editable. Making adjustment and tweaks has never been easier!

    We want every Capsho user to be 100% sure before becoming a Capshovian. This is why we give a free trial with 2 credits for you to take Capsho for a road test. Click here to sign up for a trial.

  • As of now, Capsho is only designed to transform content in English into a range of valuable assets. We understand the global power of effective communication so we are looking forward to being able to transform other languages and cater to a wider set of audiences.

  • Our current focus is on repurposing the content you upload into the best possible assets for you to edit and get ready to post. When you are ready to post, you will need to copy and paste your Capsho content into the relevant platform.

  • Absolutely, Capsho is equipped to handle lengthy content, including podcast episodes that run beyond an hour. However, to maximize the efficiency and effectiveness of our content generation, we recommend splitting content that runs over an hour and a half into two or more parts. This allows our AI system to focus more closely on the topics discussed in each part, ensuring that all the marketing assets we generate are as precise and relevant as possible. This way, no significant points from your episode are missed and it helps us create a wider variety of engaging content marketing assets for you. Remember, your focus should be on delivering valuable information to your followers. Leave the rest to us, as we're here to convert every minute of your insightful content into a robust suite of marketing tools that not only build your brand's credibility, but also help generate leads for your business.

  • At Capsho, we handle video or audio content of all lengths; however, for optimal results and ease of processing, we recommend dividing files longer than 1 hour and 30 minutes into two parts. This ensures that we are able to give every segment of your content the attention it merits and generate quality marketing assets for each section.

Pricing

  • You’re right, we’re certainly not the cheapest AI on the market. This is because Capsho performs a lot of organized tasks and at a high standard to save you both time and money.

    As marketers ourselves, we know that content marketing is an ecosystem not a point A to B process. So we designed Capsho to turn your upload into 38 different types of content marketing assets, each with a very specific purpose. And that’s why it ranked as the #1 AI software for Podcasts.

    While this quantity is important, the Capsho team cares even more about quality. We’ve worked hard to become the AI tool of choice for entrepreneurs who want to do more, but also care about the quality of what is being “churned out” for them. These entrepreneurs, our Capshovians, see Capsho as an investment and are investing their money, time, and energy to level up from good to great.

    We also knew how important it was that Capsho as a tool itself is just one part of the puzzle, so Capshovians also get free access to our twice-monthly Marketing Masterminds and monthly Challenges with marketing experts.

    But we don’t expect you to take our word for it. Try Capsho for free for 14 days here.

  • 1. Content Domination: As the name suggests, this plan will give you everything you need to dominate your niche with maximum visibility. You get titles and descriptions, social media captions for Instagram, Facebook, LinkedIn, Twitter and YouTube Shorts, emails and YouTube Description. You also get identified soundbites, YouTube segments and the most potent quotes to help you create visual assets to get in front of your audience.

    2. Content Domination + SEO Boost: This plan is for higher level entrepreneurs who are serious about leveraging SEO as a growth mechanism. In addition to the assets in the Content Domination plan, you get access to 4 different types of blog posts - in How To, Listicle, Q&A and Expert formats - as well as a LinkedIn article which will boost your domain authority.

    Check out our pricing page here.

  • We believe in minimizing mental arithmetic for our Capshovians 😅 so we don’t charge by minute. With our monthly plans you will receive 5 credits a month where 1 credit = 1 upload. With our annual plans, you will receive 60 credits at the point of purchase.

    Check out our pricing page here.

  • Absolutely! All newcomers can try Capsho for free for 14 days and your trial account comes pre-loaded with 2 credits. If our service doesn't meet your expectations, you can cancel at any time within the 14 days.

    Start your Capsho trial here.

  • You can upgrade or downgrade your plan at any point. If you have credits remaining at the point of the change, they will be transformed to the plan you are moving to. Upgrades and downgrades will be effective immediately. Our Capshovian Care team is always ready to guide you through the process and help you select the best match for you.

  • Yep! You can cancel your subscription at your convenience right from your dashboard. Your cancellation will take effect at the next billing period. We only ask that you share the reasons for canceling so we can get better for the next person.

  • Once your cancellation takes effect, you won’t be able to access your previous content so we highly recommend exporting your content before you finish up with us. If you would like ongoing access to your content and to use any credits you have left, you can pause your account for a small monthly keeping fee of $9/mth.

  • Absolutely! Once you start your Capsho trial, you will see the option to upgrade to our base volume plan which is 10 credits per month. Once you join this plan, you will be able to purchase additional credits - whether you need 1 more or 200 more - at a volume discount.

  • We've got your back! If you've used up your credits and need more you can buy additional credits. And if you need 10 or more a month regularly, we offer volume discounts that you can access right from your dashboard.

  • Sure do! Unused credits roll over for up to 3 months so you have 3 months to get maximum value from your plan (unless you’ve canceled your plan).

  • You enjoy uninterrupted access to your content marketing assets for as long as your account is active or paused. This means you can easily revisit, download or modify your existing assets at any time. We recommend downloading and saving your content in a secure location if you're thinking of canceling your subscription.

  • Each time you upload a file for Capsho to process, it uses one credit from your account. This applies irrespective of the length or content of your episode - whether it's a 15-minute chat or a 1-hour deep-dive discussion, it still counts as one credit.

Is Capsho for me?

  • Absolutely, Capsho is not just for seasoned content creators and entrepreneurs. As long as you are committed to actually using it, Capsho is an excellent tool for beginners as we give you EVERYTHING in the organic content marketing landscape and also provide free educational resources from our network of marketing experts.

    You’ll be giving more experienced entrepreneurs a run for their money in no time 😂

  • Absolutely not! We've designed Capsho with simplicity and ease of use in mind.

    Additionally, our outstanding customer support team is at the ready to make sure you maximize your experience! We’ll guide you at every step of the way if you encounter any hiccups or are looking for the latest growth strategies. If you have specific concerns, get in touch at support@capsho.com so we can help!

  • Nope! While Capsho has a very talented technical team, our Co-Founders are non-technical so everything has been designed with the layperson (and busy entrepreneur!) in mind. And if you do stumble on something or need a little guidance, our dedicated Capshovian Care team is here to help.

  • We know it can seem daunting but the name of this game is to grow your audience and we’re in it with you for the long haul. If anything, having a small audience puts you in the best position to use Capsho to grow your audience and fill it with the right people!

    Our content marketing assets help you with both visibility (for example with our social media soundbites) and discoverability (for example with our 4 different types of blog posts) so you'll sponsor your growth the right way from the outset.

  • Great question and what a win-win! We believe in complementing your team's efforts, not replacing them. Think of Capsho as your team’s new favorite tool for their toolbox to maximize their output.

    Capsho will take care of the lower value but time-consuming tasks that hold your team back, such as identifying the right clips to share on social media, or listening and watching your content to capture the main points and best angles. As they save tons of time they’ll be empowered to use their expertise on higher-value work like editing, optimizing, and sharing your message far and wide!

    Give Capsho a spin with our free 14 day trial and see the impact on your team’s production. They’re going to be stoked at how awesome your brand just got!

  • At this time, we don’t have multi-user account management but we understand your team will need to access your account so we recommend sharing your credentials with them using the same process you share other credentials.

  • Capsho is primarily optimized for use on desktop. While you can navigate through our website on a mobile web browser, the best experience and full functionality of our services, including uploading your files, generating content marketing assets and editing them is best achieved through a desktop. Stay tuned for updates about future optimizations for mobile devices!

Support

  • We sure do but it’s not any old affiliate program! We have an incredible Ambassador program for our community of incredible advocates we call Capsho Connectors. Click here to learn more about it and how you can become a part of it!

  • Our Capshovian Care team is available via email support and our helpful chatbot, Monty Mossbelly, is available via the Chat bubble inside Capsho. We’re a small but mighty and an imperfect but committed team and we look forward to supporting you!